Reference

Privacy Policy

We collect only what we need to run your account, verify payments through bKash, Nagad and Rocket, and keep the platform secure. This policy explains what information we gather, how we use it, and what control you have over your data.

Account information we collectPayment verification dataCookie and device trackingYour rights to access and deleteHow to contact us about privacy
Jeevaaji Game Privacy Policy
PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about what information we hold, want to request a copy of your data, or need to update your details, use any of these channels. Our support team handles privacy requests alongside general account issues.

Live Chat Open the chat window in your account dashboard to ask about data access, corrections, or deletion. Privacy requests are routed to our data team and we aim to reply within a few business days.
Email Support Send your privacy inquiry to the support email shown in your account settings. Include your registered mobile number so we can verify your identity and locate your records quickly.
Account Settings Log in and visit the privacy section under account settings to review what data we hold, update your contact details, or submit a deletion request directly through the self-service panel.
DATA HANDLING

How We Protect Your Information

Security and transparency guide how we manage your account data. We encrypt connections, limit internal access, and give you control over your information. This section covers the technical and operational practices that keep your privacy intact.

Payment Data Protection

When you deposit via bKash, Nagad, or Rocket, we receive only the transaction reference and amount. Your wallet PIN and full account details stay with the payment provider; we never store sensitive credentials.

Cookie Management

We use cookies to remember your login session, track which game categories you visit, and measure site performance. You can disable non-essential cookies through your browser settings without losing account access.

Account Security Logs

We log your login times, device type, and IP address to detect unusual activity and prevent unauthorized access. These logs are kept for a limited period and reviewed only when investigating security incidents.

Data Retention and Deletion

Active accounts retain data indefinitely to support ongoing play and payment processing. If you close your account, we keep transaction records for dispute resolution and then delete personal identifiers after a reasonable period.

Privacy Policy FAQ

We collect your mobile number, email, payment transaction details from bKash, Nagad, or Rocket, and device information like IP address and browser type to verify your identity and secure your login session.

Yes. Log into your account and visit the privacy section under settings, or contact support via live chat or email to request a copy of your account data and transaction history.

We share transaction data with payment providers like bKash, Nagad, and Rocket to verify deposits and withdrawals. We do not sell your personal information to advertisers or unrelated third parties outside payment processing.

We retain transaction records for a reasonable period to resolve disputes and meet record-keeping obligations, then delete personal identifiers. Contact support if you want to request earlier deletion where applicable law permits.

We use cookies to maintain your login session, remember game preferences, and track site performance. Essential cookies are required for account access; you can disable analytics cookies through your browser settings without affecting gameplay.

Visit account settings to update your email or mobile number. To request data deletion, contact our support team via live chat or email with your registered details; we process valid requests within a few business days.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.